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Agent Roster Search and Find Agent Results Improved in RCO3®

Realcomp recently made some improvements to RCO3® to assist Realcomp REALTORS® in being able to connect with subscribers of other MLSs and assign listings and/or sales to the proper agents (agent records).

Since Realcomp’s implementation of the Great Lakes Repository (GLR) and the importation of additional agent records into Realcomp’s participation database, the process for selecting the right agent record (when reporting MLS activity) has been somewhat muddied by the presence of multiple agent records for some individuals.

When logged into Realcomp, it's important to always choose the active Realcomp agent record to record the MLS activity. This will ensure that the Realcomp MLS Subscriber receives the proper credit for the listing or the sale in Realcomp's MLS system. Only when the agent is not currently a Subscriber of Realcomp should you choose one of the other available agent records.

To make the Realcomp agent records easier to identify, we have made these system modifications:

  • The sort order of the Find Agent search is now based on name and MLSID (Agent ID), causing the Realcomp Agent records for Subscribers to appear before Subscribers of other MLSs.

 
  • The results of the Find Agent function (associated with the Input-Add Listing module) now display the following fields, clearly identifying the MLS source for each agent record: Last Name, First Name, Middle Initial, Agent ID, Office Name, and MLS.

     

    Additionally, so proper credit can be given to all...
  • The Agent Roster Search from the Search menu now includes users who have submitted listings to Realcomp through our Listing Submission service and those who currently have password exchange access through our data sharing partners.
The long-term solution for resolving the multiple agent records is for Realcomp to merge all of the records for an individual into a single record. This work is on Realcomp’s project list to be addressed over the course of the year. Until complete, it’s important that users carefully assign listings and sales to the proper Realcomp agent records to ensure accurate reporting whenever possible. 

If you have any questions about this information, please contact Realcomp’s Customer Care Department at (866) 553-3430. 



Last Modified: Monday, January 23, 2017
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