The autofill function on browsers can sometimes cause an agent’s home address or business address to automatically populate into Input or on a listing form in Transaction Desk. Follow the instructions below to correct this issue on the browser so it does not continue to happen. For Chrome, you can either turn off the autofill completely OR remove the name / company name that is prompting the address to fill in. For all other browsers, the autofill function for forms would need to be turned off.
CHROME:
1. Click on the three parallel dots (the menu option) at the top right of Chrome, and select “Settings” from the drop-down menu.
2. Click “Show Advanced Settings” at the bottom. This will expand out the settings screen and you will see more options.
3. Scroll down until you see the option for “Passwords and forms”.
4. In the “Passwords and forms” section, you can turn off the autofill completely by unchecking the box that says “Enable Autofill to fill out web forms in a single click”.
If you choose not to turn off autofill completely, skip Step 4 and continue instead with Step 5:
5. You can edit the autofill by clicking the link for “Manage Autofill settings”.
6. On the Autofill Settings page, click the address that is prefilling in on your forms and click “Edit”.
7. Remove anything typed in the “Name” and “Organization” fields, and click “OK” at the bottom.
8. Click “Done” at the bottom of the Autofill Settings page.
FIREFOX:
1. Click on the three horizontal lines (the menu option) at the top right of Firefox, and select “Options” (or “Preferences” if you’re using Firefox on a Mac) from the drop-down menu.
2. Click “Privacy” on the left side.
3. Under History, change the drop-down to show “Firefox will: Remember History”.
4. Click “Clear Recent History”.
5. For the Time Range to Clear, make sure “Everything” is selected.
6. Click the checkbox for “Form & Search History” and click “Clear Now” at the bottom.
7. Once your history has cleared, change the drop-down menu under history to show “Firefox will: Use custom settings for history”.
8. Uncheck the box for “Remember search and form history”.
9. Close Firefox. Any changes you’ve made will be automatically saved.
EDGE:
1. Select the “More Options” (…) button at the top right.
2. Click “Settings” and then scroll down and click “View Advanced Settings”.
3. Change “Save form entries” to “Off”.
4. Next, click on the << option at the top of the screen to go back to the general Settings page.
5. Scroll down to “Clear Browsing Data” and click on “Choose what to clear”.
6. Click the checkbox for “Form data” and then click “Clear”.
INTERNET EXPLORER:
1. Click on the Tools “Gear” icon at the top right, and select “Internet Options” from the drop-down menu.
2. Select the “Content” tab.
3. Find the “AutoComplete” section and click the “Settings” button. This will open a pop-up window.
4. On the Settings window, uncheck “Forms”.
5. Click “Deleted AutoComplete history at the bottom.
6. Click the checkbox for “Form data” and then click “Delete” at the bottom.
7. Once it is done deleting the history, click “OK” to close out of the Autocomplete Settings page, and then “OK” again to close out of Internet Options.
SAFARI (on a Mac):
1. Click “Safari” at the top left and then select “Preferences” from the drop-down menu.
2. Click “Autofill” at the top of the preferences box.
3. Uncheck the two boxes for “Using info from my contacts” and “Other forms”.
4. Close out of the Autofill window by clicking the red circle at the top left of the box.
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