Last Modified: August 18, 2026

MLS Policy Handbook Updated (04/23/13)

Realcomp's Policy Handbook has been updated to include new and revised MLS policies (shown below), which are now in full effect.

Please download and review the latest MLS Policy Handbook to review these items and other policies periodically. If you have any questions about this information, please contact Realcomp's Customer Care Department at (866) 553-3430. We're here to help!

 

           
PDF page # Topic Section/Letter Reference Policy Verbiage
Pg. 5 Participation/Billing Assistant Logins/H Office Assistants can also be assigned their own login name and password. Any office that has less than ten (10) licensees will be allowed one office assistant ID for listing load. If an office has more than ten (10) licensees, they will be allowed two office assistants IDs for listing load. Additional office assistant logins can be purchased for $45 per month billed quarterly. (Revised 2013)
Pg. 5 Participation/Billing Passwords/I Passwords are valuable and are to be kept private. Sharing your password/account is a violation of Realcomp policy and subject to a fine of $5,000 for the first occurrence and $10,000 for the second occurrence. Subsequent occurrences will be fined and reviewed by the Realcomp Rules & Policy Committee and may result in additional sanctions, up to and including removal from the MLS. (Added 2013)
Pg. 7 Listing Policies and Procedures Photos/K New construction listings may show a photo of a model or previous build as an example of what will be/could be built, but must indicate in the title of the photo that these are not actual photos of the current listing. (Added 2013) Note: Once the property has been built, photos of the actual property should be uploaded to replace the 'concept' photos.
Pg. 7 Listing Policies and Procedures Buyer Fees/O If a Listing Broker/Agent, seller or website is charging a mandatory fee to be imposed upon the purchaser of a property, notice of that mandatory fee must be included in the Public Remarks section of the listing. Any negotiable fees must be included as an addendum and uploaded as a document attachment on the listing in the MLS. Violation of the policy will subject the listing agent to a fine of $500.00. (Revised 2013)
Pg. 8 Listing Policies and Procedures Personal Info. on Listing/V Personal information (phone/fax numbers, pager numbers, e-mail addresses, names, web urls, open Info. on Listing house/model hours, etc.) is prohibited in the content of listings, photos or virtual tours published in the MLS with the exception of the Agent Remarks field. Links from any of the above to another Web page that includes personal information are also prohibited. Photos and virtual tours may show the brokerage sign in the yard, however, the sign cannot be the focus of the photo. See fineschedule. The builder name may be included in the Public Remarks field even if the builder is the listing office. (Revised 2013)
Pg. 9 Listing Policies and Procedures Disclosures/AF A fine of $25 per listing will be applied for failure to upload documents within 10 days. If there are no documents or the seller refused to allow the documents to be uploaded, then a letter or disclosure stating the property is exempt must be uploaded instead. This automated fine would apply to residential, condo, and multi-family properties with 4 or fewer units. (Revised 2013)
Pg. 10 Reporting Pendings and Solds Pendings Over 90 Days/E New construction and short sale listings may be pending for 180 days before an extension of the pending is necessary due to the additional time these may take to close. (Added 2013)
Pg. 10 Fines for Listings Billing of Fines/C All fines are included on an MLS monthly statement to applicable Subscriber and can be viewedby selecting My Realcomp Account in the External Links menu on RCO3. (Revised 2013)
Pg. 12 Summary of MLS Fines Sharing Passwords/4I Fines
First Occurrence $5,000
Second Occurrence $10,000
Subsequent occurrences will be fined and reviewed by the Realcomp Rules & Policy Committee and may result in additional sanctions, up to and including removal from the MLS.
Pg. 13 Summary of MLS Fines

Failure to Upload Documents and Disclosures/5AF

 

 Fines
Failure to upload disclosures and documents $25.00
           

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

    
           
Last modified:  Thursday, September 05, 2013

 

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Feature Story April 2013

April 2013

MLS Policy Handbook Updated

Realcomp's Policy Handbook has been updated to include new and revised MLS policies, which are now in full effect. The new and/or modified policies as of this version are all highlighted in yellow. Among the revisions, you will see the following important items:

RCO3 MLS System Enhancements Here!

RCO3 was upgraded during the evening of 4/09/13, which brings many new features and benefits to Realcomp Subscribers. View a slide show summary of these exciting improvements! RCO3 MLS System Enhancements Here! - View Slide Show Summary of Improvements and Benefits