This page contains important information about Realcomp's new product launch of the SentriLock Electronic Lockboxes that every MLS Subscriber (i.e. brokers, agents, appraisers, and office assistants) should familiarize themselves with.
Why Are Electronic Lockboxes Being Implemented in the Realcomp Marketplace?
Is ELB Usage Optional or Mandatory?
How Much Will the ELBs Cost Me (as a Realcomp MLS Subscriber)?
What Forms Do I Need to Complete to Obtain ELBs for My Listings or to Use the ELB System?
How Can I Learn How to Use the Electronic Lockboxes?
Frequently Asked Questions
See Realcomp’s promotional videos for the new Electronic Lockboxes.
Sentrilock frequently requested help links.
Tip Sheets for Sentrilock
For several years, Realcomp's Shareholders researched the possibility of moving forward with offering electronic lockboxes to MLS subscribers. It has been determined that these boxes provide a much greater level of security than the mechanical combination boxes can provide.
Based on the security needs of home sellers and REALTORS®, the decision was officially made in Spring-2018 by Realcomp’s eight (8) Shareholder Boards and Associations for Realcomp to enter into an agreement with SentriLock to make their electronic lockbox (ELB) product available to MLS Subscribers.
Here are just a few benefits of the ELBs:
Today’s electronic lockboxes operate via smart phones and mobile devices using Bluetooth LE wireless protocol;
ELBs leverage the features of these devices including instant messaging, GPS mapping, and geo fencing integration with ShowingTime and other mobile apps.;
ELBs record and report the date, time, and the agent contact info for every showing;
Unauthorized showings are eliminated;
ELBs can send the listing agent an instant notification of the start of the showing, and another notification at the end of the showing;
ELBs can be programmed to operate only during the showing hours approved by the seller;
ELBs work in the most extreme ranges of weather;
ELBs operate on long life lithium batteries that last four (4) to five (5) years;
ELBs are assigned to the property address in the system creating a detailed and accurate record of all showings;
The listing agent can grant secure and audited one-day access codes to non-Realcomp subscribers. These accesses are under the control of the listing agent, are temporary, and are recorded.
Usage of the ELBs is optional but recommended for MLS Subscribers.
ELBs are available to Realcomp Subscribers at no additional cost beyond the current Realcomp User Fee. However, shipping and handling charges for mailing ELBs to MLS Subscribers at their office or home will apply. When mail orders are requested, the S & H charges must be paid for in advance of the ELB order being mailed.
Realcomp will begin offering hands-on training classes and webinars on the Electronic Lockbox System beginning in February. Please go to the “Class Scheduler” module available from the login dashboard to access these sessions and to register for a session.
Click here to access a PDF document of frequently-asked questions and answers pertaining to electronic lockboxes.
How Can I Generate a One Day Code in Front Desk?
How to Add Homeowner Notifications
How to Add Someone as a Team Member-SentriLock
General How-to-Show Instructions for REALTORS | Copy and Paste this URL Into Your ShowingTime Instructions
Monthly ELB Updates
Send Them Instructions for Showing Your ELB-Secured Listigns - Published March 12, 2019
Best Practices for Agents and Brokers Using the Electronic Lockboxes - Published March 12, 2019
One Day Code or SentriConnect App - Which to Use? - Published March 1, 2019
Use the Homeowner Advantage Informational Flyer to Communicate to Sellers Why You Choose to Use the Electronic Lockboxes - Published February 26, 2019
SentriLock Year in Review for 2018 - Published February 22, 2019
SentriLock Enhances Website to Allow for Homeowner Notifications! - Published February 5, 2019
Access the Cheat Sheets Built Into Your SentriSmart App! - Published January 30, 2019
January Updates - Important January ELB Updates - Published January 14, 2019
January Updates - RCO3 Upgrade for SentriLock Integration - Published January 14, 2019
December Updates #2 - An Update for You on the Launch of Electronic Lockboxes - Published December 20, 2018
December Updates #1 - Important Things to Know About the SentriLock ELBs - Published December 12, 2018
November Updates #2 - An Update for You on the Launch of Electronic Lockboxes - Published November 26, 2018
November Updates #1 - Are You Tech-Ready for Electronic Lockboxes? - Published November 19, 2018
October Updates #1 - Watch for Your Electronic Lockbox Invitation to Arrive by Month-End - Published October 16, 2018
October Updates #2 - Electronic Lockbox Training & Distribution Event Plans Underway - Published October 25, 2018
September Update - Electronic Lockbox Information Resources - Published September 4, 2018