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ELB Help (Instructions, Tip Sheets and Videos)

Sentrilock Frequently Requested Help Links

Android
iOS (Apple)
Text-Based Instructions:
https://www.sentrilock.com/help-android-app

Text-Based Instructions:
https://www.sentrilock.com/help-ios-app/

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-android-app

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-ios-app/

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-android-app

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-ios-app/

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-android-app

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-ios-app/

Video Summary:
Click Here to View Video


Text-Based Instructions – See Separate Instructions for Existing or New SentriConnect Users:
https://www.sentrilock.com/help-android-app

Video Summary:
How to Grant SentriConnect Access (1:07 to 2:16 marks)


Text-Based Instructions – See Separate Instructions for Existing or New SentriConnect Users:
https://www.sentrilock.com/help-ios-app/

Video Summary:
How to Grant SentriConnect Access (1:07 to 2:16 marks)
Text-Based Instructions:
https://www.sentrilock.com/help-android-app

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-ios-app/

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-android-app

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-ios-app/

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-android-app

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-ios-app/

Video Summary:
Click Here to View Video
Text-Based Instructions:
https://www.sentrilock.com/help-android-app

Video Summary:
Click Here to View Video
How to Assign a Lockbox to a Property Text-Based Instructions:
https://www.sentrilock.com/help-ios-app/

Video Summary:
Click Here to View Video
How to Add Another SentriLock User to Your Team through the SentriLock Website
  1. From the Main Menu, Choose “Agent Team”.
  2. Select “Add Team Member”.
  3. Click the “Select” button next to the “Team Member” box.
  4. Choose your preferred search field (i.e. Last Name).
  5. In the “Search Value” field, enter the first few letters of your team member’s name, and click “Search”. (You will be able to add anyone from your office as a team member. To add someone from another office, please contact either Realcomp or SentriLock).
  6. Select the radial button in front of the SentriLock user you wish to add as a team member and click “Submit Changes”.
  7. That person’s name should now display in the “Team Member” field. Click “Save Changes”.
  8. To review the users who are now on your Team, go back to the “Main Menu” and select “Manage My Account”. Scroll down to the mid-portion of the page and you will see them listed under “My Team Members”.
How Non-SentriLock REALTORS® Can Use SentriConnect® to Access Lockboxes Video Summaries:
How to Download the App and Create a SentriConnect Account (through the 1:06 mark)


How to Launch the SentriConnect App and Open a Lockbox (beginning at the 2:17 mark)
-- After Being Approved for a Showing by the Listing Agent/Office --

 

ACCESS SENTRILOCK'S FULL VIDEO HELP SECTION HERE

 

Tip Sheets

How Can I Generate a One Day Code in Front Desk?

How to Add Homeowner Notifications

How to Add Someone as a Team Member-SentriLock

General How-to-Show Instructions for REALTORS | Copy and Paste this URL Into Your ShowingTime Instructions

How to View the Event Log for Your Lockbox


Last Modified: Tuesday, December 17, 2019

Electronic Lockbox Central

Electronic Lockbox Central

Realcomp will be making Sentrilock Electronic Lockboxes (ELBs) available to our MLS Subscribers in December of 2018. This page contains important information about this new product launch that every MLS Subscriber (i.e. brokers, agents, appraisers, etc.) should familiarize themselves with in preparation it.

ELB Forms

ELB Frequently Asked Questions

ELB Help (Instructions, Tip Sheets and Videos)

ELB Info-Graphics

ELB Testimonials

ELB Article Archives