We offer Customer Care Support assistance through email, phone, and even chat, to our MLS Subscribers ensuring we are available to answer your questions seven (7) days/week*. We provide support not only on MLS rules and regulations topics, but also on our other products and services.
Realcomp's Customer Care Support Hours:
Monday through Friday: 8 am - 9 pm
Saturday: 8 am - 7 pm, and
Sunday: 11 am - 6 pm.
To reach our Customer Care Department by phone, call 866-553-3430 and press "2".
To reach us by Chat, login to RCO3® and click on "Chat/Feedback". Then enter your topic into the "Subject Box" and click "Begin Chat".
To reach us via e-mail, click here. Our promised turn-around time for responding to requests via e-mail is two (2) business days or less.
*With the exception of a few national holidays