This week (6/19), Realcomp received a copy of an “MLS Alerts” phishing email (shown below) that has been circulated to more than one MLS Subscriber. If you’re not familiar with the term “phishing”, this refers to an attempt by a scammer to trick you into giving out your personal information, bank account numbers, passwords, credit card numbers, etc. The email below is NOT from Realcomp. But, how can or should you be able to tell? We wanted to point out telltale signs. We’ve highlighted three (3) items that should raise red flags for you:
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The first is that the “From” line references an address that does not belong to Realcomp. MLS-related business communications from Realcomp should include an email address that contains either @realcomp.com or @corp.realcomp.com in the address.
The second is that the “To” line references “undisclosed-recipients”. Emails from Realcomp will either include your name, your email address, or both.
The third is that the sentence at the bottom of the message references an attachment. In Realcomp’s business communications, we usually reference additional documents that are available online. But, these are referenced through links (hyperlinks) – NOT attachments. Attachments are often used by scammers in an attempt to infect your computer with a virus.
NOTE: Realcomp's Customer Care Department will occasionally attach a file to an email, however these emails will be addressed directly to you and sent either at your request or as a reply to an email sent to Support/Customer Care.
Additionally, the above email never references Realcomp’s name or phone number. Our email communications always include some reference to our company name, a company email address you can use for follow-up purposes, and/or a company phone number.
If you are ever in doubt about the legitimacy of an email that you receive, it’s always a good idea to contact the supposed sender in order to confirm or negate your suspicions.
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