Realcomp's launch of the SentriLock Electronic Lockboxes (ELBs) is now in full swing! ELBs are being assigned to properties by Realcomp Subscribers who have been trained and received their electronic boxes.
If you plan to show a property that has a SentriLock ELB, It's important that you know how to open the box with your Smart phone/device and the SentriSmart app.
We've created a webpage on our corporate website (Realcomp.MoveInMichigan.com) that lists a few Frequently Requested Help Links
. You can access this page under our Electronic Lockbox Central section or by visiting the following URL: https://realcomp.moveinmichigan.com/Products-Services/Products-Services/Electronic_Lockbox_Central#help
It's important that you familiarize yourself with the SentriSmart app, our Frequently Requested Help Links page, and SentriLock’s more in-depth help information available from their website (sentrilock.com).
We recommend that you start at the SentriLock Help page that allows you to choose your platform (your type of Smart phone or tablet - iOS or Android): https://www.sentrilock.com/help/ss-choose-platform/. Once there, you will be able to access ALL SentriLock Help Topics.
If you have any questions about the SentriLock service, please contact Realcomp's Customer Care Department at (866) 553-3430. We're happy to answer your questions and help you get started.
Seats are still available at this week's training sessions in Sterling Heights. You can either register online using your email link (sent out weekly over the last few weeks) or by calling SentriLock Support at (877) 433-6998.