Client Opt In for RCO3® emails

If your client clicks the "unsubscribe" link at the bottom of an email sent from RCO3®, it will disable their auto email search. There are two steps to re-enable their auto email:

  1. Your client needs to send a blank email to optin.realcomp@matrixemailer.com from the email address they used when they unsubscribed.

    **Your client does not fill in the subject line or type a message.**

  2. Next, You need to login and go to My RCO, choose "Auto Emails". Click on the name of the auto email (under Subject column) or the corresponding downward-pointing arrow to open the full options; then click "Settings".

  3. On the settings screen, under your message, change the auto email to "Enabled" and click save.
Your client should now be all set to begin receiving your auto emails from RCO3®.

Last Modified: Wednesday, September 30, 2020

October 2020

October 2020

Accepting Backup Offers (ABO): The ABO status is utilized when and if your client would like to collect backup offers.

Not adhering to the conditions for using ABO may result in a fine. Realcomp Board of Governors approved a policy change and fine of $50 for any ABO listing that is not available for showings.

Access By Appointment (ABA) Functionality Coming October 6th – See Our New Tip Sheet and Slide Deck on How to Use

We’re pleased to announce that the long-awaited Access By Appointment (ABA) functionality that SentriLock and ShowingTime have diligently collaborated on in recent months is now available for Realcomp MLS Subscribers (as of Tuesday, October 6, 2020). This is an additional layer of security that has been requested by Realcomp Subscribers ever since Realcomp’s initial launch of the SentriLock electronic lockboxes in the SE Michigan market.

Are You Receiving an Error When You Attempt to Access RCO3® from an Old Bookmark?

If you are seeing the following error message under this scenario … Error code: SEC_ERROR_EXPIRED_CERTIFICATE please delete this older bookmark (for which the certificate is expired), clear your cache and cookies...

Client Opt In for RCO3® emails

If your client clicks the "unsubscribe" link at the bottom of an email sent from RCO3, it will disable their auto email search. There are two steps to re-enable their auto email:

Craigslist Rental Scams – Actions REALTORS® Can Take Against Them

Did you know Craigslist rental scams are a common occurrence, not only here in Michigan but across the nation? Although there is no magic bullet for resolving this issue, we do have some recommendations for any REALTOR who would like to see these kinds of scams fail.

Opening a SentriLock Lockbox Should Be Easy Like Sunday Morning -- and Now It Is!

RCO3 was recently enhanced to include a link to our online instructions document (PDF) on all listings that have a SentriLock Electronic Lockbox assigned to them through the RCO3 listing edit/input module.

Realcomp's Product of the Month: RateMyAgent

How Do Your Clients Rate You? If they don’t, give them the RateMyAgent Solution … the REALTOR review platform that allows you to generate, share, promote, and syndicate client reviews on sold properties – which is included at no additional cost in your Realcomp MLS Subscription.

REALTOR.COM Testing New Mortgage Advertising Experience

Beginning September 28, all realtor.com® Ready Connect Concierge agents and brokers who are actively engaged in test markets will receive an email outreach announcing the test. Agents and brokers who do not participate in our concierge program are not affected.

Someone’s Knocking at the Door … Do Me a Favor … “Let ‘em In”: Be Sure to Grant Non-Realcomp REALTORS® Access to ELB-Secured Listings!

Someone’s Knocking at the Door … Do Me a Favor … “Let ‘em In”: Be Sure to Grant Non-Realcomp REALTORS® Access to ELB-Secured Listings!