One Day Code Important Update

As of March 31, 2024, there will be a change to how One Day Codes can be provided. ShowingTime will no longer be able to issue One Day Codes for non-SentriLock members. Below are the two ways a non-SentriLock buyer’s agent may gain access for a showing:

  • Listing agents will still be able to create One Day Codes using the SentriKey Real Estate mobile app. These codes can then be texted or emailed to a buyer’s agent, affiliates, or any other authorized and confirmed user who requires access.
  • Listing agents who would like a more automated method will still be able to utilize ShowingTime to grant access, however, that access will be through the SentriConnect® mobile app. The buyer’s agent will schedule an appointment as usual but rather than generating a One Day Code, their email address, which is tied to SentriConnect®, will be granted mobile access permission. This will then enable the agent to use the SentriConnect® app to access the property.
  • Please note: One Day Codes are not being discontinued.

    Lockbox owners can still create and send these codes to showing agents as needed. However, third-party showing services (ShowingTime) will no longer be able to generate these codes.

    As always, please do not hesitate to contact Realcomp customer care with any questions you may have.

    Last Modified: Monday, March 18, 2024

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