by Julie Fisher, Customer Care Manager
Lockbox codes should be made available to licensed real estate professionals/REALTORS® for the purposes of them accompanying their clients on showing appointments. Individuals found to be accessing a property without being accompanied by their REALTOR® could be found to be trespassing.
From the Realcomp Policy Manual: Lockbox codes should not be given to any person other than those expressly approved by the seller or listing broker. This includes, but is not limited to, members of the public, unlicensed assistants and service people. Distribution of the lockbox code to unauthorized parties will subject the Realcomp Subscriber to a fine of $5,000.
This MLS policy was enacted to enforce the importance of brokers and agents accompanying buyers (and other members of the public) on all showing appointments. Use care in keeping the lockbox code and property secure and do not allow or encourage unauthorized, unaccompanied access to properties listed in the MLS.
Last Modified: Monday, March 23, 2015