SentriSmart App Gets Makeover and New Name, “SentriKey"

The SentriSmart app is the software application Realcomp REALTORS® currently use to access the SentriLock Electronic Lockboxes.

The app has been redesigned as the new SentriKey app – and is a cleaner, sleeker version (see screen shots in this PDF) of its former self. It’s in the final stages of testing and is expected to be released around the end of June 2019.

Benefits of the made-over app include:

  • Faster, Better Connections for Android Devices;
  • Reminders to Press the “Enter” Key;
  • Clear “Success” Confirmations When Opening Boxes;
  • Streamlined App – with Cleaner, Sleeker, Easy to Read Screens;
  • Bigger Fonts;
  • Visually Appealing Graphics;
  • Warning Messages (i.e. Hold the bottom of the box while detaching the shackle); and more

Additionally, the SentriLock (now SentriKey Real Estate) website will also be improved sometime this month. The “Properties” tab goes away and the “Lockboxes” and “Listings” tabs get added. Much of the search criteria stays the same.

If you have this app setup on your Smart device to automatically update, it will to reflect the new app just as soon as it’s available. If not, you will want to turn this feature on so you get the new app when it’s available for download.

Questions? Please direct them to Realcomp’s Customer Care Department at (866) 553-3430. Thank you!


Last Modified: Friday, June, 14, 2019

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