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Wednesday, September 22, 2021
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Remine Add-Edit and Docs+ FAQs
  1. Why is Realcomp transitioning to Remine’s Add-Edit and Docs+ platform? Remine’s Add-Edit and Docs+ Transaction Management Platform was selected by Realcomp to replace the current Transaction Management offering to both modernize and simplify these programs and the processes involved for brokers and agents.
  2. Why did Realcomp choose the Remine Add-Edit and Docs+ platform? Realcomp sought to replace our existing benefit with a more streamlined, intuitive solution while continuing to meet the digital demands of our forward-driven MLS Subscribers. Remine has demonstrated their ability to evolve and innovate through the products they deliver. The transition should also help us to improve turn-around times on custom forms orders and overall support of these products for our customers. The Docs+ platform provides the following capabilities: transaction management, e-signature, document creation, multi-party collaboration, customizable form collections, form pre-population, broker forms and MLS clauses. Fully integrated with Realcomp, Docs+ will be the desired platform by Realcomp REALTORS® for negotiating and drafting contracts.
  3. How is Docs+ different than the Docs function in Remine Pro, which I already get through my Realcomp subscription? Docs, a lite version of Docs+, allows you currently to upload documents to the Remine platform and manage your electronic signings. Docs+ includes a library of Realcomp forms, standard forms, custom broker forms, and full transaction management capabilities.
  4. Will Realcomp provide training on the Remine Add-Edit and Docs+ platform? Yes, we will offer live and pre-recorded webinars on the new platform. These will be available through Realcomp’s Class Scheduler module (via the Realcomp dashboard) and on the Training section of our corporate website.
  5. How will I access the Remine Add-Edit and Docs+ platforms? These will be available to you through the Realcomp dashboard. Each one will appear on the Remine menu, which appears on the far-left side of the home screen. Docs+ will be launched first. Add-Edit is expected to be available a few weeks later.
  6. Can I experiment with Docs+ before we officially transition to it? Yes. Just access it from the Realcomp dashboard.
  7. When will the LoneWolf TransactionDeskTM platform be retired? We expect this to occur on October 31, 2021 (extended from September 30, 2021 on 9/09/2021).
  8. How will I get my transaction files out of TransactionDesk? Follow the 7-Steps Checklist document for instructions.
  9. Can Realcomp automatically transfer my current transactions in TransactionDesk over to Docs+? Unfortunately, no. Each MLS Subscriber will need to follow Realcomp's 7-Step Checklist to download and secure their existing transactions from that platform.
  10. What happens if I start a transaction in TransactionDesk and it is still active at the time of Realcomp’s cutover to Docs+? We strongly suggest that you start using Docs+ for your transactions well in advance of October 31, 2021. If you choose to continue using TransactionDesk in the weeks leading up to that deadline, please be sure to save PDF copies of your transactions (on your hard-drive or external storage device) so you don’t lose them at cut-over time.
  11. How do my clients and non-Realcomp REALTORS participate in my Docs+ transactions? Like most transaction and e-signature platforms, clients and non-users are able to review, edit and e-sign documents in Docs+. A Realcomp Subscriber with a Docs+ account will initiate the offer process in Docs+ and invite other agents and clients to participate in the transaction. Unlike most other platforms, the parties are able to collaborate seamlessly through an innovative cloud-based multiparty collaboration platform that tracks all edits, signatures and initials to ensure complete and clean contracts.
  12. Can a couple use the same email address for their electronic signings? No, in Remine’s Docs+ program, each signer needs to use their own unique email address.
  13. As a Realcomp REALTOR®, do I have to use Docs+? No. Your broker may provide an alternative forms vendor, but one of the benefits of your Realcomp MLS subscription is Docs+ access at no additional cost. Docs+ is replacing TransactionDesk/Authentisign as a subscriber benefit and primary forms vendor. This transition will not impact the availability of the Realcomp Standard Forms library in Dotloop, DocuSign, or Zipforms.
  14. Who should I contact when I have questions about Add-Edit or Docs+? Please contact Realcomp’s Customer Care Department at support@realcomp.com or by phone at (866) 553-3430 for support on these products, just like you do for any other products offered by Realcomp.
  15. Is my client’s confidential information that I upload to Docs+ secure? The privacy of our subscribers’ and their clients’ information is very important to us. Significant protections of this data are a part of the agreement negotiated between Realcomp and Remine, including contact information and transactional details of our MLS Subscribers and their clients.
  16. Will I be able to access the same forms through Docs+ that I have access to today? Realcomp has already reached out to our Shareholder Boards and Associations, Michigan REALTORS®, and Designated REALTORS®/Broker Owners to obtain updated copies of their current forms for the new platform. Based on this, we expect these forms to continue to be available to you through the new platform. Designated REALTORS®/Broker owners can submit their custom forms orders to Realcomp by completing and submitting the Remine Broker Form Request available from this website (Realcomp.MoveInMichigan.com) by choosing Links>DR/Broker Links>Remine Form Request.

    (Note: If your corporate office handles all decisions regarding forms used within your company, please consult with them before submitting any brokerage forms to Realcomp. Thank you.)
  17. For Custom Brokerage Form orders, will there be a cost to add these to Docs+ after February 14, 2021? We expect Remine will charge a fee for the service of adding custom brokerage forms to Docs+ after February 14, 2020. However, our goal is to have Brokers provide their custom form orders to us during the free period to avoid any charges at all. As more information becomes available on post-deadline processing of custom form orders, we will be sure to share it with you.
  18. Will Brokers and Admins have access to “impersonate” agents in Docs+? Yes.
  19. Will Realcomp MLS Subscribers be able to auto-populate fields from the public record database into listing forms? Yes.
  20. Does the e-signature program in Docs+ work the same way it does in Authentisign? No. However, naturally, there are similarities.
  21. Does the Docs+ system allow agents to fax documents into the system? No. This is not a feature of Docs+ and was rarely used in the TransactionDeskTM platform. To add external documents to your transactions, you will need to upload them to the system. If you don't have an electronic copy of a document you wish to add, you will need to scan it and then upload it.

Last Modified: Thursday, September 9, 2021