Are you experiencing trouble while in Transaction Desk with your online forms freezing up on "saving data, please wait", "printing", or after clicking "submit to realcomp"?

Try these steps to resolve the issue:

1) Make sure you are logged out of Transaction Desk.

2) Click "START" and "ALL PROGRAMS" (or "PROGRAMS").

3) Click on ADOBE READER to open it. It should open to a blank black/gray screen.

4) Click "EDIT" at the top of the screen and "PREFERENCES".

5) Under "Categories", click "JAVASCRIPT" and uncheck "ENABLE GLOBAL OBJECT SECURITY POLICY".

6) Click "SEARCH" (on the left side of the screen) and on the button that says "PURGE CACHE CONTENTS", uncheck "ENABLE FAST FIND".

7) Click "OK" and close the Adobe program.

You should now be able to go back into Transaction Desk and print/save/submit your forms.