Be sure to take these THREE (3) Important Steps before calling the Listing Office for assistance...
Activate Your SentriLock Account (if you haven't done this already) - You should have received an email directly from SentriLock that contained an Account Activation Link. If you can't find this email, please call Realcomp - so we can resend the email to you.
Download the SentriSmart app to your favorite Smart device. See our instructional videos for steps on how to do this (which differs depending on the operating system of your device [i.e. Android or iOS]).
Use the SentriSmart app to open the electronic lockbox during your scheduled and approved appointment time.
Need more training on the SentriSmart app and/or the SentriLock Electronic Lockboxes? Watch all of the online videos we have posted for you under "Lockbox Central" (on our website). Alternatively, register for an upcoming Realcomp class on the SentriLock Electronic Lockbox system accessible through the "Class Scheduler" program from your Realcomp Dashboard.