• If you haven't already, download the SentriKey app! You can find it on either the Google Play Store (for Androids) or the Apple Store (for iOS devices). You’ll need this app on your Smart device to access Realcomp's Bluetooth-compatible lockboxes.
• Activate your Realcomp/SentriLock account. If you no longer have any of the original emails from SentriLock that contained your personal activation link, call Realcomp at (866) 553-3430 or send us an email at support@realcomp.com and request that the activation link be emailed to you again. We’ll need your Realcomp agent ID# and your email address for this, so please BE SURE TO INCLUDE that info in your email request.
• Once you have requested a showing and it has been confirmed by the listing office or agent, login to the SentriKey app using your Smart device and your Realcomp-issued SentriKey credentials, your ID and PIN. Hint: Your ID begins with the letters “RC”.

Access the rest of the instructions here for opening a box once you have a confirmed showing appointment.