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Saturday, December 07, 2019
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Need to Provide Access to a SentriLock Electronic Lockbox Before 8am?

We have received requests from Realcomp MLS Subscribers to allow SentriConnect app users (i.e. mostly contractors) to access the electronic lockboxes (ELBs) before the system start time of 8am.

As a Listing Agent you can authorize SentriConnect users to access your lockboxes anytime you choose, through your SentriKey app, which will override Realcomp’s system start time.

The screenshot below displays how to grant SentriConnect access for a specific date and time. Currently, this capability is only available through the “Grant SentriConnect Access” feature in the SentriKey app.

If you have questions about this or any other topic, please contact our Customer Care team via email at support@realcomp.com. Our hours are:

  • Monday through Friday: 8 am - 9 pm
  • Saturday: 8 am - 7 pm, and
  • Sunday: 11 am - 6 pm


Last Modified: Friday, October 11, 2019

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